Terms and Conditions

The size and colourings of items may vary.

All resin items are considered “weatherproof”  but there will still be some fading over time, especially if items are left exposed to the elements all year round.  We recommend all items are stored in a dry place over winter.

All metal items are not considered “weatherproof” and can be subject to rust if left exposed.

It should be noted that none of our miniature products are intended as toys. They are unsuitable for very young children due to the fact that they can contain very small parts. Small pebbles and tiny items can be swallowed and some items may have sharp edges.

We recommend that very small children are supervised at all times when using our products to create their beautiful miniature fairy gardens.

All prices are quoted in Pounds Sterling (£).

We may need to increase our prices in the event of manufacturer price increases.  We therefore reserve the right to change our prices at any time without notice. These price increases will not effect confirmed orders.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Returns

We want you to be satisfied with your purchase.  Unwanted items can be exchanged or fully refunded provided they are returned unused, in perfect condition and in their original packaging within 14 days of receipt.

You must notify us in writing if you wish to cancel your order, quoting your order reference number. Your refund will be returned within 30 days.  Refunds on orders which have been cancelled accordingly will be processed in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations 2000.

Please note that you are responsible for the return postage costs unless the product is faulty or incorrect. Please ensure that the product is packaged carefully as we are not responsible for products damaged or lost during the return delivery.

Any breakages in deliveries must be reported within 14 days of receipt of your order. We can not send replacements or offer refunds if the 14 days has expired.

Our return policy may be subject to change in the future.

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