We want you to be satisfied with your purchase. Unwanted items can be exchanged or fully refunded provided they are returned unused, in perfect condition and in their original packaging within 14 days of receipt.
You must notify us in writing if you wish to cancel your order, quoting your order reference number. Your refund will be returned within 30 days. Refunds on orders which have been cancelled accordingly will be processed in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations 2000.
Please note that you are responsible for the return postage costs unless the product is faulty or incorrect. Please ensure that the product is packaged carefully as we are not responsible for products damaged or lost during the return delivery.
Our return policy may be subject to change in the future.
Unit B9 The Seedbed Centre,
Essex CO4 9HT
T: +44(0)1206 899698
© 2019 Fairy Gardens UK
Opening times for telephone enquiries:
Monday, Tuesday and Thursday 10am to 3.30pm, Friday 10am to 1pm
Email us on firstname.lastname@example.org anytime